Internal Communications Lead

Are you looking for your next career step? Do you want to work somewhere that actually makes a difference in SA? We’re looking for an amazing storyteller who can bring our internal communications to life on a 12-month fixed term contract.About Health PartnersWe’ve been looking after the health and wellbeing of South Aussies for over 85 years. While a lot has changed in this time, our values remain the same. We’re proudly not-for-profit, we put our members first and are dedicated to providing quality, value-for-money private health cover. We support the health journeys of over 95,000 individuals, not just with Private Health Insurance, but with our versatile network of participating providers who offer our members generous benefits on a range of services including physiotherapy, podiatry and even pharmacy. We also own and operate dental practices and optical stores across South Australia – giving our members the choice to be looked after by our team of clinical experts or pick their own provider.While we offer cover Australia-wide, our heart is in South Australia where we’re creating a better state of health for our members and the local community. To be a Health Partners member is to know you’ve got someone on your side – no matter what your health and wellbeing journey looks like.About the roleWe know there’s nothing more personal (or human) than your health, so we’re looking for someone to bring our internal communications to life. With a focus on interpreting and simplifying our strategy into clear and engaging assets, the Internal Communications Lead ensures our people are on the same page, no matter their team or location. Our Communications team is the heart of our business. From member communications to internal storytelling, they cover it all, so this new role will support the Manager Communications & Community Engagement to develop, capture and share our exciting internal stories. At Health Partners, we’re friendly, genuine and a bit charming, so this means communicating strategic updates in a way that makes people sit up, tune in and understand. You’ll coordinate internal assets and work with passionate stakeholders, so our internal stories are engaging, clear and human. Key responsibilities:Strategic communications: Interpret and simplify Health Partners’ overarching strategy into digestible, audience-specific communications that resonate across business units, engage our people and feel human.Content Development: Create compelling internal communication materials (e.g., newsletters, audio, video, intranet articles, leadership messages, FAQs, toolkits) tailored to different stakeholder groups.Change Management Support: Collaborate with the Change Management team to design and deliver communication plans that support organisational change across people, processes, systems, and culture.Support Manager Communications & Community Engagement with ad hoc member and community engagement communications.Stakeholder Engagement: Partner with leaders and managers to ensure consistent messaging and provide guidance on effective communication practices.Channel Management: Oversee internal communication channels, ensuring messages are timely, relevant, and accessible.Measurement & Feedback: Track communication effectiveness through surveys, feedback loops, and analytics, and adjust strategies accordingly.Community Building: Reinforce company values and desired cultural shifts through storytelling, campaigns, and employee engagement initiatives.About youYou’re passionate about bringing stories to life and you’re a whizz with making a message land at the right time for the right audience in the right medium. There’s no in-the-box thinking here!To be our Internal Communications Lead, you’ve worked in this field for a couple of years so you’ve got some serious storytelling skills (and can back it up with a solid communications plan and asset production skills). You’re comfortable working with all kinds of stakeholders – from Executive to contact centre staff and Health Services and you relish simplifying complex ideas into engaging stories and assets so they’re clear and most important, human, for your audience.Minimum 3 years strong communications experience (corporate, or equivalent).Exceptional writing, editing and proof-reading skills, with strong attention to detail and the ability to communicate key messages that are consistent, relevant, clear, engaging…and strike a chord.Proven knowledge of contemporary communication and content design practices.Proven ability and experience in asset creation (video and audio recording, basic design skills).Experience participating in high profile communication projects from initiation to completion.Experience engaging with suppliers (mail-house, agencies, freelancers) to deliver communication activities.Well-developed interpersonal and communication skills proven to enhance effective working relationships.Alignment with Health Partners values.Qualifications in Communications, Journalism or a related field and/or equivalent relevant experience.If you have similar experience that reflects these requirements, you’ll have the skills and knowledge to thrive in this role.What’s on offer?To be on our Adelaide team means your part of something pretty special. You’ll be working with a diverse range of people who are committed to doing things Side by Side. Head to http://careers.healthpartners.com.au/ to find out more about life at Health Partners. Working for us means also you can access our generous employee benefits, including:Paid parental leaveAllowance on your private health insurance premiumFamily & Friends private health insurance discount Discounted sunglassesFlexible and hybrid working Access to internal and external learningVolunteer days to work with our community partners (currently Foodbank, Treasure Boxes and KickStart for Kids)Access to our Employee Assistance Program for you and your familyAccess to discounted gym memberships and wellbeing programs.Are you interested? Here’s how to apply. If this role ticks all your boxes and you’ve got the skills we’re looking for, you can apply below.And lastly, if you’re applying for this role you must:Be an Australian citizen or permanent resident at the time of submitting your applicationBe able to provide two recent referees Hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.  We appreciate the time and effort it takes to prepare and submit your application with us. This is why we’re a Circle Back Initiative employer, committed to reviewing and responding to every candidate.We’ll screen applications as they’re received, so get your application in. AUD Adelaide 5000

Internal Communications Lead

Are you looking for your next career step? Do you want to work somewhere that actually makes a difference in SA? We’re looking for an amazing storyteller who can bring our internal communications to life on a 12-month fixed term contract.

About Health Partners

We’ve been looking after the health and wellbeing of South Aussies for over 85 years. While a lot has changed in this time, our values remain the same. We’re proudly not-for-profit, we put our members first and are dedicated to providing quality, value-for-money private health cover.

We support the health journeys of over 95,000 individuals, not just with Private Health Insurance, but with our versatile network of participating providers who offer our members generous benefits on a range of services including physiotherapy, podiatry and even pharmacy. We also own and operate dental practices and optical stores across South Australia – giving our members the choice to be looked after by our team of clinical experts or pick their own provider.

While we offer cover Australia-wide, our heart is in South Australia where we’re creating a better state of health for our members and the local community. To be a Health Partners member is to know you’ve got someone on your side – no matter what your health and wellbeing journey looks like.

About the role

We know there’s nothing more personal (or human) than your health, so we’re looking for someone to bring our internal communications to life. With a focus on interpreting and simplifying our strategy into clear and engaging assets, the Internal Communications Lead ensures our people are on the same page, no matter their team or location.

Our Communications team is the heart of our business. From member communications to internal storytelling, they cover it all, so this new role will support the Manager Communications & Community Engagement to develop, capture and share our exciting internal stories. At Health Partners, we’re friendly, genuine and a bit charming, so this means communicating strategic updates in a way that makes people sit up, tune in and understand. You’ll coordinate internal assets and work with passionate stakeholders, so our internal stories are engaging, clear and human.

Key responsibilities:

  • Strategic communications: Interpret and simplify Health Partners’ overarching strategy into digestible, audience-specific communications that resonate across business units, engage our people and feel human.
  • Content Development: Create compelling internal communication materials (e.g., newsletters, audio, video, intranet articles, leadership messages, FAQs, toolkits) tailored to different stakeholder groups.
  • Change Management Support: Collaborate with the Change Management team to design and deliver communication plans that support organisational change across people, processes, systems, and culture.
  • Support Manager Communications & Community Engagement with ad hoc member and community engagement communications.
  • Stakeholder Engagement: Partner with leaders and managers to ensure consistent messaging and provide guidance on effective communication practices.
  • Channel Management: Oversee internal communication channels, ensuring messages are timely, relevant, and accessible.
  • Measurement & Feedback: Track communication effectiveness through surveys, feedback loops, and analytics, and adjust strategies accordingly.
  • Community Building: Reinforce company values and desired cultural shifts through storytelling, campaigns, and employee engagement initiatives.

About you

You’re passionate about bringing stories to life and you’re a whizz with making a message land at the right time for the right audience in the right medium. There’s no in-the-box thinking here!

To be our Internal Communications Lead, you’ve worked in this field for a couple of years so you’ve got some serious storytelling skills (and can back it up with a solid communications plan and asset production skills). You’re comfortable working with all kinds of stakeholders – from Executive to contact centre staff and Health Services and you relish simplifying complex ideas into engaging stories and assets so they’re clear and most important, human, for your audience.

  • Minimum 3 years strong communications experience (corporate, or equivalent).
  • Exceptional writing, editing and proof-reading skills, with strong attention to detail and the ability to communicate key messages that are consistent, relevant, clear, engaging…and strike a chord.
  • Proven knowledge of contemporary communication and content design practices.
  • Proven ability and experience in asset creation (video and audio recording, basic design skills).
  • Experience participating in high profile communication projects from initiation to completion.
  • Experience engaging with suppliers (mail-house, agencies, freelancers) to deliver communication activities.
  • Well-developed interpersonal and communication skills proven to enhance effective working relationships.
  • Alignment with Health Partners values.
  • Qualifications in Communications, Journalism or a related field and/or equivalent relevant experience.

If you have similar experience that reflects these requirements, you’ll have the skills and knowledge to thrive in this role.

What’s on offer?

To be on our Adelaide team means your part of something pretty special. You’ll be working with a diverse range of people who are committed to doing things Side by Side. 

Head to http://careers.healthpartners.com.au/ to find out more about life at Health Partners. 

Working for us means also you can access our generous employee benefits, including:

  • Paid parental leave
  • Allowance on your private health insurance premium
  • Family & Friends private health insurance discount
  • Discounted sunglasses
  • Flexible and hybrid working
  • Access to internal and external learning
  • Volunteer days to work with our community partners (currently Foodbank, Treasure Boxes and KickStart for Kids)
  • Access to our Employee Assistance Program for you and your family
  • Access to discounted gym memberships and wellbeing programs.

Are you interested? Here’s how to apply.
If this role ticks all your boxes and you’ve got the skills we’re looking for, you can apply below.

And lastly, if you’re applying for this role you must:

  • Be an Australian citizen or permanent resident at the time of submitting your application
  • Be able to provide two recent referees
  • Hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.  

We appreciate the time and effort it takes to prepare and submit your application with us. This is why we’re a Circle Back Initiative employer, committed to reviewing and responding to every candidate.

We’ll screen applications as they’re received, so get your application in.

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